- Contact
- Douglas Weir · operations
- Value
- £24,000 / yr
- Owner
- You
- Source
- Inbound · pricing page
MuninMuninNot the deals you lost — the ones that just went quiet while everyone was busy. And the four-minute email that would have saved one, written on the Tuesday it was still warm.
One deal, exactly as it sat on the Tuesday morning it was noticed. Everything on it came from something that had already happened — a call somebody logged, a page somebody read, a deadline somebody said out loud.
Logged by you: “needs it running before the new warehouse opens in March”.
Three seats, March start, annual terms.
Then the pricing page, then the DPA. Nobody replied.
No reply, no call, no note. The deal is still sitting in Proposal sent.
Not a nudge. The March deadline, and the DPA they went looking for.
Douglas — you mentioned the warehouse opens in March, which really means a February start if the team is going to be comfortable with it by then.
I also noticed the DPA got a look. Happy to put our security summary in front of your legal people this week rather than after signature, if that is where this is sitting.
Shall I hold the March slot while you decide?
Nine days is roughly where a deal stops being warm. No one on your side did anything wrong — it simply never reached the top of anyone’s morning.
March is not a guess. You typed it on the day. What goes back to Douglas is what Douglas told you, in the words he used.
They opened the proposal twice and then went and read the DPA. That is not disinterest — that is legal, and legal is an objection you can actually answer.
A date, a note, a page. A sentence with nothing behind it does not get written, which is the reason this does not read like a template.
It goes nowhere until you have read it. There is no autonomous mode for the last step, and there is not going to be one.
4minutes
11deals read
The ratio is the product. Not fewer people — fewer of the steps that never needed one.
Nobody keeps this list. It is simply the deals whose last event is older than the stage allows — and on an ordinary Tuesday morning there are eleven of them.
The rule is yours: how long a stage may stay silent before it counts as quiet. It reads the pipeline you already keep, and does not invent a second one beside it.
Send on your behalf. Every follow-up waits in a queue with your name on it, however long you take.
Manufacture urgency. If nobody mentioned a deadline, it does not invent one to create pressure.
Work a list you bought. It follows up conversations you have actually had.
crm_outreach_conv_Every step above is an ordinary tool call — the same ones your own agent can make, on the same endpoint. Reading the pipeline, drafting the follow-up and sending it once you say so are three calls on that endpoint, not three products.
Open source. Open protocol.
One stack, your terms.